Legal

Terms of Use

Last updated: March 15, 2026

Welcome to LookBeforeYouMove ("LBYM", "we", "us", or "our"). By accessing or using our website at lookbeforeyoumove.com and any related services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are at least 18 years of age and that all information you provide is accurate and complete.

2. Account Types

The Service offers three types of accounts:

  • Consumer Accounts — Free accounts for individuals researching neighborhoods. Requires email and name. A phone number is never required and is only collected if you choose to connect with a local professional.
  • Agent Accounts — Paid accounts for real estate professionals who claim zip codes to receive leads and display ads to consumers.
  • Business Accounts — Paid accounts for home service businesses (lenders, movers, inspectors, cleaners, etc.) who purchase coverage areas to receive leads.

3. Consumer Accounts & Data Sharing

3.1 What We Collect

By creating a Consumer account, you provide your name and email address. This information is used to personalize your experience, deliver saved-area alerts, and — when you choose to connect with a local professional — to facilitate that introduction. If you initiate a connection with a provider, you may also provide a phone number at that time; this is optional and never required to create or maintain your account.

3.2 Targeted Ads vs. Data Sharing

LBYM may show you ads from local real estate agents and home service providers matched to your saved areas. These providers can target ads to users in relevant areas, but they do not receive your name, email, phone, or any personal contact information through this ad targeting. Saving an area never shares your data with any provider.

Your contact information is only transmitted to a specific provider when you explicitly click to initiate a connection with that provider. Each connection is a separate, affirmative consent event — you will never be contacted by a provider you have not chosen to connect with.

3.3 Opting Out

You may delete your account at any time through the Settings page. Deleting your account will permanently remove all your data, including saved areas, Life List criteria, and any reports.

4. Agent & Business Accounts

4.1 Subscriptions

Agent and Business accounts are billed monthly on a per-zip-code or per-coverage-area basis. Rates are determined at the time of purchase and may vary based on position (for agents) and coverage radius (for businesses).

4.2 Auto-Renew

Subscriptions renew automatically each month. You may disable auto-renew at any time through your portal. Disabling auto-renew means your zip code or coverage area will become available to other agents or businesses at the end of the current billing period.

4.3 Zip Code Availability

Zip codes have a limited number of agent slots (typically 1–3, set at our discretion). When all slots are filled, additional agents may join a waitlist. LBYM reserves the right to adjust the maximum number of agents per zip code at any time.

4.4 No Guarantee of Leads

LBYM does not guarantee any specific number of leads, views, or conversions. Lead volume depends on consumer activity in your claimed areas and is not warranted or promised.

5. Content & Conduct

5.1 Your Content

You retain ownership of content you upload (logos, headshots, ad copy). By uploading, you grant LBYM a non-exclusive, royalty-free license to display your content within the Service for the purpose of delivering your ads to consumers.

5.2 Prohibited Conduct

You agree not to: (a) use the Service for any unlawful purpose; (b) upload false, misleading, or deceptive content; (c) attempt to access other users' accounts or data; (d) scrape, crawl, or systematically extract data from the Service; (e) interfere with the operation of the Service.

6. Data & Accuracy

Neighborhood data displayed on LBYM, including points of interest, distances, school ratings, crime statistics, and cost-of-living estimates, is sourced from publicly available records and third-party data providers. While we strive for accuracy, LBYM does not guarantee the completeness, accuracy, or timeliness of any data. You should independently verify all information before making relocation decisions.

7. Payment & Billing

All payments are processed through Stripe. By providing payment information, you authorize LBYM to charge your payment method on a recurring monthly basis. You are responsible for all charges incurred under your account. Refunds are handled on a case-by-case basis at our discretion.

8. Termination

We may suspend or terminate your account at any time for violation of these Terms or for any reason at our sole discretion. You may delete your Consumer account at any time through Settings. Agent and Business accounts may be canceled through their respective portals, subject to the end of the current billing period.

9. Limitation of Liability

To the maximum extent permitted by law, LBYM and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid to LBYM in the 12 months preceding the claim.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. LBYM does not warrant that the Service will be uninterrupted, error-free, or secure. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless LBYM and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify users of material changes via email or in-app notification.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in Travis County, Texas.

14. Contact

If you have questions about these Terms, contact us at hello@lookbeforeyoumove.com.